CHC33021 - Certificate III in Individual Support (Release 1)

CRICOS Code:115197D

Course Duration:

Domestic Student - 30 Weeks plus 120 work placement hours

International Student - 52 weeks (12 weeks break and 120 hours of work placement inclusive)

*Domestic Students: UCA is a Centerlink approved provider (DHS Code: 2R207) for Youth Allowance, Austudy and Pensioner Education Supplement student payment for this course. You may be able to apply for student payment from Services Australia. Please visit Services Australia to check your eligibility.

** Students in NSW: UCA is a NSW Smart and Skilled provider. You may be able to apply for subsidised payment from Smart and Skilled NSW. Please visit Smart and Skilled Information to check your eligibility.

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. .

This course includes a work placement of 120 hours to be completed within the course duration.

Download International Student Application Form Download Domestic Student Application Form

Download Domestic Student Handbook Download International Student Handbook

Download Student Prospectus

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Employment Pathway

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Assistant in nursing
  • Care Assistant
  • Care Worker
  • Disability Service Worker
  • Community Care Worker
  • Community House Worker
  • Community Support Worker
  • Home Care Assistant
  • In-house Respite Worker
  • Personal Care Worker
  • Pathways from the qualification

    After Completing CHC33021 Certificate III in Individual Support,students may articulate into further study of the Certificate IV in Ageing Support or other Certificate IV level qualifications offered by any Australian RTO.

    Modes of Training and Assessment

    This qualification is delivered in an institution-based environment with face-to-face delivery (20 hours per week). The mode of training is highly practical with a combination of in class learning activity, class demonstration, class tutorials/workshop and self-paced/individual learning activities. In addition to your face to face hours, you will be required to allocate 3 to 5 hours per week (depending if you are domestic or international students) for structured self-paced activities in your own time.

    UCA draws on a range of assessment methods such as oral/written questions, case study, research, report, observation/practical skills, third party reports, workplace journal, and portfolio of evidence. Depending on the unit requirements, a combination of methods is used to ensure collection of sufficient and valid evidence.

    You will be required to complete some assessment tasks both during face to face and during work placement. As part of assessment preparation, you need to allocate approximately 5 to 7 hours per week in your own time for reading, research and other activities required.


    • [Age Requirement]: Be 18 years old or over.
    • [Knowledge Requirement]: Students who intend to enrol in this course must prove their successful completion of Australian Year 11 or international equivalent, or has completed any Certificate II level qualifications under AQF (LLN test is required if the applicant's qualification is not in care or community service field), or has relevant experience in personal care/community service field for more than 6 months.
    • [English Requirement]: For international students, IELTS overall 5.5 or its equivalent (TOEFL/PTE/Cambridge English are acceptable), OR complete Australian ELICOS course at upper intermediate level, OR complete any AQF Certificate II course (or above) taught in English, OR pass the UCA English placement test at upper intermediate level (at least 60 points out of 100) unless your nationality is the US, UK, New Zealand, Canada or Ireland.
    • [Physical Fitness Requirement]All students need a reasonable level of physical fitness as the role involves direct personal care that involves physically assisting clients which involves bending and manual handling tasks.


    Domestic Student - 30 Weeks plus 120 work placement hours

    International Student - 52 weeks (12 weeks break and 120 hours of work placement inclusive)

    The course consists of 15 units and is clustered into 4 groups in order to be delivered within 4 terms of full-time study load. The term duration is 10 weeks.

    Please refer to the unit description on

    Total number of units = 15
    Number of Core Units: 9
    Number of Elective: 6
    *120 hours Job Placement is required for completing this course

    Please note that you are responsible to source your own work placement as part of the requirement for your course. Facility check will be undertaken to ensure the host organisation is appropriate for you prior to signing a work placement agreement. If you are unable to source one, please contact UCA team to assist you with sourcing the appropriate work placement.


    • CHCCOM005 Communicate and work in health or community services
    • CHCDIV001 Work with diverse people
    • CHCLEG001 Work legally and ethically
    • HLTWHS002 Follow safe work practices for direct client care
    • HLTINF006 Apply basic principles and practices of infection prevention and control
    • CHCCCS031 Provide individualised support
    • CHCCCS041 Recognise healthy body systems
    • CHCCCS040 Support independence and wellbeing
    • CHCCCS038 Facilitate the empowerment of people receiving support
    • HLTAID011 Provide First Aid
    • CHCAGE013 Work effectively in aged care
    • CHCAGE011 Provide support to people living with dementia
    • CHCCCS036 Support relationships with carer and family
    • CHCPAL003 Deliver care services using a palliative approach
    • CHCCCS017 Provide loss and grief support

    • Please note UCA reserves the right to change its electives. Should such changes occur, you will be notified at the point of enrolment.


    All your fees and payment schedule are listed on your Letter of Offer and Written Agreement. Course fees include enrolment fee, material fee, and other fees associated with the course. Fees are payable by cheque, money order, cash, internet or bank deposit. Other arrangements for payment could be organised based on individual needs.